Delivering a Vision – The Knowledge,
Engineering, Technology and nuances
transforming the Kingdom

Rosh Rayhaan by Rotana, Riyadh, Saudi Arabia / 29 November 2023
Country Director – KSA | Serco

Mona Althagafi

With over 20+ years of local experience, Mona is responsible for the operational delivery of contracts across Serco’s core offering of data, asset and workforce management. She plays an integral role in establishing and growing the business in the Kingdom, to impact a better future and support Vision 2030 with a commitment to service excellence and customer experience, strengthened through Serco Middle East’s ExperienceLab.